FAQ

 

WHAT IS THE CHRISTMAS BOX INTERNATIONAL?

Who do you serve?

Children, teens and young adults who have experienced abuse, neglect, or who are facing homelessness. 

Our year-round programs include three Christmas Box House emergency children's shelters, six Resource Rooms, and are home of the JourneyUP Mentor Project (JUMP).

During the holiday season, we connect donors to children and teens who are at risk of removal through Project Elf.

What is a Christmas Box House (CBH)?

A short-term crisis shelter for children and teens removed from their homes due to abuse, neglect or abandonment. The children and teens temporarily live here while more permanent living arrangements are identified. There are three in Utah: one in SLC, Ogden and Moab.

Why are kids and teens there?

To be removed from the unsafe situation they were in and to allow time for caseworkers to find an appropriate relative the children can stay with or if none are available, then an appropriate foster home.

I know a child staying at The Christmas Box House. How do I contact them?

To have any communication with a child in state care, you must contact the child's caseworker directly. If you don't know their number, please call Division of Child and Family Services Hotline at 1-855-323-3237.

To learn more about our story and the children we serve, click here.


HOW DO I MAKE A DONATION?

If I wish to make a monetary donation via check and mail it, who should I address it to?

Please address it to "The Christmas Box International or CBI," and send to: 3660 So. West Temple, Salt Lake City, UT 84115

When and how can I drop off NEW items?

Drop off times and locations vary depending on where you would like to make your donation. We currently accept NEW items at our three Christmas Box Houses in Salt Lake, Ogden and Moab, as well as our Resource Rooms in Utah Valley.

  • Donations to the Salt Lake Christmas Box House can be made Monday through Sunday from 9am-5pm and 7pm-9pm at 3660 So. West Temple, Salt Lake City, UT. To drop off your donation, please park in the circular driveway on the south side of the building on 3700 South.
  • Donations to the Ogden Christmas Box House can be made Monday through Sunday from 9am-9pm at 950 12th Street, Ogden, UT.
  • Donations to the Moab Christmas Box House can be made Monday through Friday from 9am-5pm at 180 South 300 East, Moab, UT.
  • Donations to the Provo Resource Room can be made Monday through Friday from 8am-5 pm at the Provo Government Center, 150 E. Center Street, Provo, UT. DCFS office is located on 5th Floor, Suite 5100. (Please enter door on east side of building by parking lot on 200 East.)
  • Donations to the American Fork Resource Room can be made Monday through Friday from 8am-5pm at DCFS building located at 861 E. 900 No., American Fork, UT. (Please use main entrance on south side of building.)

Do you accept USED items?

No. In an effort to honor the kids we serve, we only accept NEW items. These new items also help to offset the cost of bringing a child into a foster or kinship home.

What kinds of item donations do you take?

Our needs are constantly changing. To see our regional urgent needs, please see our wish lists page by clicking here.

If I want to purchase something special for the shelter, who should I call?

Click here to visit see the Contact Page to see which team member can best assist you.


HOW DO I VOLUNTEER?

How do I volunteer?

To check out our volunteer page, click here.

How old do I have to be to volunteer?

All volunteers visiting our Salt Lake, Ogden or Moab CBH campus must be at least age 16 years or older. To work with the teens you have to be age 21 or older. Volunteers of all ages are welcome to complete off-site projects and host fundraisers or donation drives.


WHAT IS THE JOURNEYUP MENTOR PROJECT (JUMP)?

What is JUMP?

The JourneyUP Mentor Project (JUMP) assists youth to develop life skills, accomplish goals, and find resources to become independent by providing access to adult volunteer mentors and to basic services such as housing, employment, educational opportunities, medical and dental, and mental health services.

What type of youth are served through JUMP? 

JUMP works with youth between the ages of 16-24 who are in foster care, formerly in foster care, or facing homelessness.

Where do the youth that participate in JUMP live?  Do they live at the Christmas Box House?

The youth that participate in the JUMP program live in a variety of different places across the Salt Lake Valley. Some of those places include, foster homes, with their parents, in homeless transitional living homes, with a friend, or at the Volunteers of America Youth Resource Shelter.  

What does it mean to be a mentor and what is required?

 Mentors must be at least 25 years of age and willing to commit at least 1 year and be able to pass a background check.  Mentors are asked to spend 6-8 hours a month with their mentee. Mentors do a variety of different things with their mentee such as- helping them find a job, helping them to finish school, finding a car to buy, going hiking, finding an apartment, etc. 

To learn more about the JourneyUP Mentor Project, click here.